Returns & Exchanges
At vetsak, we want you to be completely satisfied with your comfort experience, which is why we offer a 30-day return policy on all our premium furniture and accessories. If your new setup isn't the perfect fit for your home, we'll help you manage the return or exchange process seamlessly.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Place the items in their original packaging, ensuring all covers and foam components are securely protected to prevent damage during transit.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 10 business days.
