Frequently Asked Questions
Everything you need to know about your vetsak experience.
What materials are used in vetsak sofas and beanbags?
We use high-quality, vegan-friendly materials including our signature memory foam flakes and durable, machine-washable fabrics like Cord Velour and Velvet.
How long does shipping take?
Standard delivery typically takes 5-10 business days depending on your location. You will receive a tracking link as soon as your order leaves our warehouse.
Are the covers machine washable?
Yes, all vetsak covers are designed to be easily removed and are 100% machine washable. Please follow the care instructions on the label for best results.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund.
Do you offer a warranty on your furniture?
Absolutely. We provide a 5-year quality guarantee on all our products, covering manufacturing defects and material integrity.
Can I customize my sofa configuration later?
Yes, our modular sofa system is designed to grow with you. You can purchase additional modules or covers at any time to change your setup.